Communication Conflicts Among African American Women, White Women, and Latina Women

Using role plays and small group discussion, this highly interactive workshop examines common conflicts in verbal/non-verbal communication styles, cognitive styles, problem-solving/decision-making styles, and work styles among African American women, white women, and Latino women. Participants analyze how such intercultural conflicts can not only contribute to a hostile workplace for women of color but also undermine diverse hiring goals. In addition, the workshop emphasizes how the dynamics of gender/cultural identity, power, and authority can result in misperception, misunderstanding, and broken work relationships.

This workshop is also available in either a 3.5 hour format or a one-day format (9 a.m. to Noon; 1 p.m. to 4 p.m.)

This workshop was featured in the article "Learning to Communicate Across Cultures," Women in Higher Education, July 2001, p.20.

For further information on pricing, scheduling, etc., please contact Diversity Works Inc. (Champaign, Illinois) at 217-369-2058 or email

For further information about the objectives and activities of each workshop or information on pricing or scheduling, please contact Pauline Kayes at (217)369-2058 or